Commercial & Level 2
Goodwill Industries had a need to train each new employee as they began their work at a Goodwill store. We created an engaging, interactive web-based course that used a Goodwill-donated item as a mentor to guide the students through the course. Students learned the essential information needed for each part of the store so that they could be effective their first day of work. We also conducted extensive usability tests with members of the target audience.