Recently, Innové worked with United States Army Medical Department Center and School (AMEDD C&S) to convert a four-week classroom course into a condensed web-based training for the 68G Patient Administration Specialist (PAS) Military Occupational Specialty (MOS). According to the Army, “The patient administration specialist is primarily responsible for supervising and performing administrative duties in the patient administration division of an Army hospital or other medical facilities.” Some specific duties of this position include:
- admission and disposition of patients
- initiation, maintenance, and disposition of medical records
- medical statistical reporting
- birth/death reports and certificates
- release/security of medical information and processing related correspondence
- administrative support of patient movements/transfers, disability processing, and medical care evaluations
There are myriad reasons why a course like this can be even more beneficial once it’s out of the classroom environment. For many, the fact that the user can now complete the training on their own time and at their own pace is highly desirable. Learners are able to pause or stop and repeat items they aren’t clear on, complete the course in sections so they can remain focused, move through sections they may already have knowledge of more quickly, and, overall make learning more efficient.
The content becomes more engaging once it is web based as well. The way this particular course was designed the user feels as if they were right there with “SGT Jensen” getting a personally guided tour of their new position, as opposed to listening to an instructor describe it abstractly.
In addition to the web based training course, the US Army needed assistance increasing awareness about the 68G PAS position. In order to accomplish this, we designed a captivating, yet simple video demonstration of what a typical day in the life of a PAS might look like. The final product, which you can view here, is an intriguing and informative overview of the 68G PAS position. It can be used to explain the specifics of the position to prospective candidates, as well as simply left on “autorun” to be viewed by attendees at recruiting fairs and other functions as they pass by.
This training course is just one example of the many ways our talented team at Innové has helped an organization take advantage of today’s specialized learning opportunities. To discuss more of our successes or, to see how Innové can help your business or government office stay on the cutting edge, call 210.585.4920 or, email firstname.lastname@example.org.